Privacy Policy

Privacy Policy

1. Who we are

This website is operated by Markus van Driel, based in the Netherlands.
For all data-related questions, you can contact us at:
📧 [email protected]

2. What Personal Data We collect

We only collect the personal data we need to offer our services, communicate with you, or improve our content. This may include:

- Your name and email address (when signing up or contacting us)

- Your IP address and browser type (for analytics and security)

- Payment and billing information (handled securely via third-party processors like Stripe or PayPal)

- Survey and assessment responses (for internal reporting and coaching insights)

We do not collect sensitive data such as health or sexual orientation without your explicit consent.

3. How We Use Your Data

We use your data to:

- Respond to your enquiries or coaching requests

- Deliver our services (e.g. emails, downloads, online courses)

- Send you updates, offers, or newsletters (only if you’ve opted in)

- Improve our website and user experience (via analytics)

We do not sell or share your data with third parties for their own marketing.

4. Legal Basis for Processing

We process your data based on:

- Consent – When you subscribe, download, or opt in to communications

- Contractual obligation – When you purchase services from us

- Legitimate interest – To improve our business and provide a safe website

- Legal compliance – When we are required to keep certain records (e.g. invoices)

5. Cookies & Analytics

We use cookies (small text files) to understand how visitors use our site. This includes tools like:

- Google Analytics (anonymised IP tracking)

- Facebook Pixel (for ads, only if accepted via the cookie banner)

- You can control or delete cookies through your browser settings.

6. Data Retention

We keep your data:

- For as long as necessary to provide the service you requested

- Or until you withdraw your consent or request deletion

- Email subscribers can unsubscribe anytime using the link in our emails.

7. Data Storage & Transfer

Your data is stored securely on servers within the European Economic Area (EEA) or with trusted partners who comply with GDPR. We use strong encryption and secure systems to protect your data.

8. Your rights

Under GDPR, you have the right to:

- Access the personal data we hold about you

- Correct inaccurate or outdated data

- Request deletion of your data

- Object to or restrict processing

- Withdraw consent at any time

- Lodge a complaint with the Autoriteit Persoonsgegevens (Dutch data protection authority)

- To exercise any of these rights, email [email protected].

9. Third parties we work with

We may share data with trusted service providers for tasks like:

- Payment processing (e.g. Stripe, PayPal)

- Email delivery (e.g. MailerLite, ConvertKit)

- Analytics (e.g. Google Analytics)

- CRM or coaching software (e.g. Go High Level)

They only process data on our behalf and follow strict data protection agreements.

10. Children's privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

11, Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “last updated” date and may notify you via email or on the site. Continued use of the site means you accept any changes.

Questions or Concerns?

Please contact us at:
📧 [email protected]
📍 Based in the Netherlands


© Copyright 2025. Markus van Driel's Life and Relationship Coaching. All Rights Reserved.